Peg Paste
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It took years of development and they never gave up until it was perfect. That kind of commitment to getting it right, not just getting it done, it is what separates a real formulation partner from a contract manufacturer. For a brand built on science and transparency, that persistence is worth everything.
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We were building a premium product and needed a partner who understood that "good enough" wasn't the brief. Flux Lab's depth of expertise in bioactive formulation, particularly around hydroxyapatite, meant we could push the science without compromising the sensory experience. That combination was rare to find.
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When we realised they'd done what we were told wasn't possible — achieving the texture, the feeling, and proven results from a completely natural toothpaste. That was the moment doubt left the building. Everything after that was about scale.
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In under 36 months we've grown to over 50,000 Australians using Peg Paste — and the product is the reason they stay. Our retention reflects a formula that genuinely delivers, which means every new customer compounds in value. You can't manufacture that kind of loyalty with marketing alone.
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My biggest fear was that it simply wasn't possible — that you couldn't achieve the texture, the feeling, and proven results from a natural toothpaste. Flux Lab proved that wrong. What they created is luxurious to use and fully backed by science.
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Research every aspect of building a product before you start, creating the product, it turns out, isn't the hardest part of creating a brand. Having a formulation partner you trust completely frees you to focus on everything else that needs your attention.